Automatic translation - only the version in German is authoritative.

The following terms and conditions come into force immediately after publication on They are valid until they are replaced by an amended version. An amended version only applies to the orders after the amendment came into force.
By placing an order, you agree to these terms. We recommend that you print out these conditions before purchasing.
The offer is non-binding, there is no obligation to fulfill an order. Orders are usually processed in order of receipt. In cases of doubt, orders via our database are preferred to all others; E-mail orders have priority over fax and letter orders. Telephone orders are not accepted.
Delivery against advance invoice we reserve ourselves.

The prices are in Swiss Francs (CHF). Invoices in EUR countries are issued in euros.
The prices are not the subject of negotiations. We do not enter into attempts to negotiate individual discounts.
The industry-standard employee discount is granted.

The prices are gross prices (final prices), but do not include deductible VAT for commercial customers. Our prices for foreign deliveries are identical to the catalog prices. They do not include VAT, so tax deduction is not possible.
In the case of orders from abroad, you may not receive the shipment until you have paid the import sales tax of the country of destination. The tax is usually collected on delivery directly from the postman (on behalf of the Customs).
It is up to you to find out about taxes, charges and customs fees that may be incurred on arrival of the shipment in your country.
Information about the amount of customs costs can not be provided by us, as these are dependent on the destination country, the tax and the declared value of the books.

The prices do not include shipping costs. The amount of shipping costs depends on the weight of the ordered books as well as desired special services. We often take over part of the shipping costs (especially for regular customers). However, there is no entitlement to these benefits.

Privacy and storage of personal information
The data transmitted during the order (name, place of residence etc.) are stored for the simplified handling of order and shipping processes (thus also for subsequent orders). This includes personal and business digitally transmitted correspondence as well as order and billing information.
Of course we commit ourselves to a comprehensive protection of your personal data; In particular, they will not pass on to third parties. We do not use your e-mail address for unsolicited advertising.

Withdrawal from the order, return
Of course, you can revoke erroneously placed orders. The faster you make a cancellation, the less effort we will incur through such an order.
If our books in condition and equipment do not meet your expectations, so you can count on our returns on our understanding. We ask you, however, to make returns and complaints immediately after receipt of delivery. For returns for reasons that we are not responsible for, we take the assumption of all shipping costs by you for granted; conversely, in the case of incorrect deliveries or inadequate descriptions, the postage costs incurred as a result of the return are assumed.

The first written reminder (after a payment reminder by e-mail) will not be charged; any benefits granted (for example, postage, dealer discount) will be recalculated. For the 2nd and 3rd reminder CHF 10 dunning fees are due.
After the third reminder, the official dunning procedure is initiated; In addition to the legal costs, a default interest of 5% will be charged retroactively to the due date of the invoice. We reserve the right to commission a debt collection agency after the second reminder.
Additional receivables of incompletely paid invoices are regarded as a first reminder.

Severability clause
Should one or more provisions of this contract be wholly or partially invalid, this shall not affect the validity of the remaining provisions. The ineffective provisions shall be replaced by a provision which is as similar in content as possible and which comes closest to the purpose of the intended regulation.

Bank accounts

    Postal check account Bern 30-7021-9 (CHF)
    Postgiro ​​account Stuttgart on request (EUR)
    Checks are not accepted.